John Rutkowski of Bolder has provided BURNS Computer and Technology support for over 20 years. During that time, the firm has grown our IT needs have become more complex including the need for security and virus protection. It 2015, we started planning an office move of our corporate headquarters in Center City Philadelphia to a larger office to accommodate growth. John and Bolder played an important role in planning the impact to our IT system and physical move. The cutover sequence and impact to service was planned weeks in advance so we had a clear picture of what was necessary and the time schedule so our users could be informed.
We took the opportunity to upgrade our technology as part of moving our main servers and computer hub. The move required a service outage and John was able to minimize the outage to under 2 hours and completed the work ahead of schedule. While contingency plans were in place in case the new system did not come on-line, the cutover went smoothly to our new office system. We were back on line quickly and the outage was minimized. John has helped Burns with several other smaller offices around the US and has maintained good connectivity between corporate and our remote users.
Our organization is very dependent on our IT systems so a major move of our corporate computer center will keep people up at night worrying about things that can go wrong. John and Bolder planned and executed a seamless cutover that took the worry away. I’d recommend John for corporate IT support.