I own a The UPS Store franchise. I contracted John to provide technology consulting as well as installing a new phone system. John listened to how I wanted to run my business and found the technology to simplify my phone operations such that staff were not wasting time answering calls not related to my business, but at the same time satisfying the needs of callers. Because of John, my business is much more efficient and my life easier. My only regret is not installing the phone system years ago. I highly recommend his approach to other business owners; I have yet to work with a technology consultant as intelligent, honest and committed as John. John goes beyond the scope of the project to provide tremendous value for a very reasonable price.