Our Clients

John Rutkowski of Bolder has provided BURNS Computer and Technology support for over 20 years. During that time, the firm has grown our IT needs have become more complex including the need for security and virus protection. It 2015, we started planning an office move of our corporate headquarters in Center City Philadelphia to a larger office to accommodate growth. John and Bolder played an important role in planning the impact to our IT system and physical move. The cutover sequence and impact to service was planned weeks in advance so we had a clear picture of what was necessary and the time schedule so our users could be informed.

We took the opportunity to upgrade our technology as part of moving our main servers and computer hub. The move required a service outage and John was able to minimize the outage to under 2 hours and completed the work ahead of schedule. While contingency plans were in place in case the new system did not come on-line, the cutover went smoothly to our new office system. We were back on line quickly and the outage was minimized. John has helped Burns with several other smaller offices around the US and has maintained good connectivity between corporate and our remote users.

Our organization is very dependent on our IT systems so a major move of our corporate computer center will keep people up at night worrying about things that can go wrong. John and Bolder planned and executed a seamless cutover that took the worry away. I’d recommend John for corporate IT support.

John uses remote control tools to provide assistance on a moment's notice. He has kept my law firm running over the years, through a variety of changes and challenges, providing consistent and reliable service for all our computing needs.

John's work on our back office system was outstanding. We deal with very sensitive information and John was able to assess our security needs and provide us with a solution which was beyond our expectations. With his help, we were also able to implement a practical remote access solution.

I would like to take this opportunity to introduce Bolder Designs and John Rutkowski. Burns Engineering has worked closely with Mr. Rutkowski for twenty years. When he started his relationship with our company we had just one location with 12 employees. Mr. Rutkowski has been solely responsible for building our entire computer infrastructure as our company has grown to over 100 employees with 4 branch locations. He has made it possible for all of our branch offices to be linked together and share information without delay. Mr. Rutkowski’s dedication and professionalism is to be commended. He is always readily available to assist with updates or issues. With his ability to access our information remotely, most computer issues can be dealt with immediately from his location. When he needs to be on site, he stays until the issue is resolved, regardless of the time of day. If we have an issue in a branch office, he is more than willing to travel to that location to assist with correcting any problems. I would recommend Bolder Design for all IT related needs.

A busy construction law firm relies on its servers and software to get the job done. John keeps our system operating so that we can do our jobs. John may not always be working locally, but when a problem occurs he is always available by cell phone or through remote access to resolve the issue. When we relocated our offices, John spent an entire weekend getting the servers, work stations and phones up and running. The transition was seamless to our clients. I commend him to you.