Virtual CIO Services

BOLDER Designs has been an ASCII member for over 12 years. The ASCII Group allows us to draw on the expertise of over 2,000 other computer consultants for any of our projects.

The ASCII Group Code of Ethics

As a technology reseller of The ASCII Group, Inc., we pledge to:

Be Professional

Conduct all business at the highest standard of ethics.
Communicate honestly and effectively with customers to accurately describe products, prices, capabilities and services.
Only undertake technical assignments for which we are qualified.
Provide clear and accurate communications of terms and conditions of the sale including warranties, available service, and return policies.

Provide Customer Support

We will service what we sell or partner with an organization that will provide service for our customers.
We will, to the best of our ability, accurately represent the amount of time necessary to effect a repair or assignment.

Business Credentials:

Established:	1986
Business License Number:	1999202381
City/State of License:	Delaware
Expiration of License:	12/31/2009
Federal Tax ID:	23-2876688
Member New Castle County Chamber of Commerce	2002
Member of ASCII Group	1992

BOLDER Designs does not sell or give out the names, phone numbers, or addresses of our customers. Your e-mail address is added automatically to our mailing list, but you can unsubscribe at any time by following the reply instructions.

We limit our newsletter mailings to once a week and promotions once a month.
We will send faxes on occasion as well. We honor all removal requests and keep a No Fax and No Email database.

Addresses:

Suite 414
40 East Main St.
Newark, DE 19711

Phone: 800-249-5337 or 302-731-8480
Fax: 302-731-8482
Electronic mail:
General Information: info@bdesigns.com
Sales: sales@bdesigns.com
Customer Support: tech_bd@bdesigns.com
Webmaster: webmaster@buytech.net

Staff Information

Shipping/Handling Policy:

All products, where the order is over $1,800 are shipped UPS Ground at no additional charge. If you request shipment via another method, the actual shipping and handling charges will be added to the invoice.

We only ship orders to United States addresses. All credit cards must be issued by US banks and billed to US addresses.

There is a $6.00 handling fee for all orders under $700.

Items may appear on our electronic store for which we are not authorized to sell. We will attempt to forward your request to a dealer that is authorized.

We will reply back with a full quote for your approval before processing your order.

Return Policy:

All returns are subject to a 15% restocking charge. This is waived if the product is defective or DOA AND returned within 30 days of shipment. The manufacturers are the issuers of all warranties.

Terms and Conditions of Sale: